Privacy Policy
Overview
Welcome to dw development ab, your premier destination for 3d filament. As enthusiasts of the ever-evolving world of 3D printing, we are dedicated to providing filaments that empower creators and innovators like you.
Who we are
At dw development ab we pride ourselves on our commitment to delivering exceptional 3D printing experiences. Our team is made up of passionate individuals who share a common goal: to fuel the imagination of creators and designers through competitive pricing.
Website Information
Our web address is: dwdev.se; https://dwdev.se; http://dwdev.se; www.dwdev.se; https://www.dwdev.se; http://www.dwdev.se
Comments
When visitors interact with our content by leaving comments on the website, we collect the information provided in the comment form, along with the visitor's IP address and browser characteristics to improve our spam detection.
Anonymized strings generated from your email address (hashed) may be shared with the Gravatar service to identify whether you are using it. The Gravatar Service Privacy Policy is available [here](https://automattic.com/privacy/). Upon approval of your comment, your profile picture will be visible to the public in the context of your comment.
Media
For those uploading images to our website, we recommend avoiding embedded location information (EXIF GPS) in the images. Visitors can download and extract location data from images on the website.
Cookies
When you leave a comment on our website, you have the option to save your name, email address and website in cookies for your convenience. These cookies last for a year. In addition, temporary cookies can be set on the login page to assess whether your browser accepts cookies, without saving personal data.
Login cookies are created when you log in to save your login information and your screen display settings. Login cookies last for two days, while screen option cookies last for one year. If you choose "Remember me", your login will be kept active for two weeks. Editing or publishing an article generates an additional cookie indicating the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on our website may contain embedded content (eg videos, images) that behaves as if the visitor had visited the other website directly. These websites may collect data, use cookies, embed third-party tracking and monitor interactions, including tracking interactions if you have an account and are logged in to that website.
Who we share your data with
Articles on our website may contain embedded content (eg videos, images) that behaves as if the visitor had visited the other website directly. These websites may collect data, use cookies, embed third-party tracking and monitor interactions, including tracking interactions if you have an account and are logged in to that website.
How long we keep your data
Comments and their metadata are retained indefinitely to facilitate automatic approval of follow-up comments. For registered users, personal information provided in the user profile is stored. All users can view, edit or delete their personal information, subject to certain restrictions. Site administrators also have access to and the ability to modify this information.
Your data rights
If you have an account on this website or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete all personal data we have about you. This does not include any data that we are required to retain for administrative, legal or security reasons.
Where your data is sent
Visitors' comments may be checked by an automated spam detection service.
At DW Development, we value openness and your privacy. Our commitment is not only to provide outstanding 3D printing files, but also to ensure a safe and enjoyable experience for all our users.
Refund and returns policy
Overview
Thank you for choosing DW Development for your 3D filament needs. We strive to make your experience as smooth as possible. Below is our refund and return policy for our products.
Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a full refund or exchange.
To be eligible for a return, your 3D filament must be unused and in the same condition as you received it. It must also be in the original packaging.
Parts and accessories that come with the filament should also be in undamaged condition. We reserve the right to refuse returns where these criteria are not met.
Refunds
Once your return has been received and reviewed, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
Delayed or missed refunds
If you have not received a refund yet, please check your bank account first. Then contact your credit card company, it may take some time before your refund is officially posted. Then contact your bank, there is often a processing time before a refund is posted.
If you have done all this and still have not received your refund, please contact us at [email protected].
Return shipping
To return your 3D filament product, you should send it to: Kanalvägen 2.
You are responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it takes for the replaced product to reach you may vary.
If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will accept your returned item.
Do you need help?
Contact us at dwdev.se if you have questions about refunds and returns of our products. We appreciate your understanding and thank you for choosing DW Development.